If you are having trouble using the MysteryPie site or one of your software plug-ins, please use the following steps for assistance:
If you have questions about the RealVideo format or the RealPlayer software, please visit the RealNetworks Web site.
If you have questions about the Windows Media format or the Windows Media Player software, please see the Microsoft's Windows Media Web site.

If you need additional technical support, please email me and include the following information:
Time and date of the problem
Your platform (Windows 3.1, 95, NT Mac, etc.)
Your browser type and version (Internet Explorer 4.0, Netscape 4.5, etc.)
Your video player software and version
Your Internet connection rate (28.8 modem, ISDN, LAN, etc.)
The title of the video you are trying to view.
I will process your information and work to correct any problems as quickly as possible.